Customer care

The sale is the start of our relationship with you. Our service team is committed to continuous support during the complete life-time of the product. We provide following:

  • Site inspection before installation
  • Turn-key installation
  • Spare part stocks
  • Remote diagnostics
  • Local service centers
  • Service contracts and maintenance plans

Service hotline

For immediate support, please contact

+420 731 138 565 

service@soma-eng.com

Already customer?

Access various documents related to you equipment such as press monitoring system, spare parts lists, list of retrofits etc.

Service portal

May we assist you?

Troubleshooting and spare parts

Milan Papáček

Milan Papacek

Service contracts

+420 731 138 565 

servis@soma.cz
Marcel Kubíček

Marcel Kubicek

Technical issues

+420 731 138 565 

servis@soma.cz
Radim Sula

Radim Sula

Technical issues

+420 731 138 565 

servis@soma.cz
Jiri Dajcar

Jiri Dajcar

Technical issues

+420 731 138 565 

servis@soma.cz
Pavlína Marková

Pavlina Markova

Spare parts

+420 465 350 806 

parts@soma.cz
Viktorie Leinwebergová

Victoria Leinweberova

Spare parts

+420 465 350 806 

parts@soma.cz
Sona Rejmanova

Sona Rejmanova

Back office

+420 465 350 806 

parts@soma.cz

Support in regions

Juraj Kazan

North America

Mr. Juraj Kazan

+1 5168174927 

kazan@soma-eng.com
Alex Gamarra

South America

Mr. Alex Gamarra

+593-985107568

alex_gamarra@dmltech.com.ec
Natalia Sumina

Russia

Mrs. Natalia Sumina

+7 495 787 49 66 

sumina@soma-eng.com
Min Mo

China

Mr. Min Mo

+86 158 6880 0118 

minmotech@aliyun.com